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Welcome to Ascora University!
Frequently Asked Questions
Page History
Versions Compared
Old Version
32
changes.mady.by.user
Ascora Support
Saved on
May 09, 2021
compared with
New Version
33
changes.mady.by.user
Ascora Support
Saved on
May 09, 2021
Previous Change: Difference between versions 31 and 32
Next Change: Difference between versions 33 and 34
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FAQ Categories
About Ascora
Account Integration
App
Can Ascora handle multi-company?
How long have you guys been around?
Where is Ascora based?
Can I set up a unique account code for jobs and supplies?
Is there an integration with Contact Form 7?
Is there is direct integration with WordPress or Pipedrive?
What is the maximum character count for account income code and description?
Are my guys able to take photos on Jobs?
Can I use my phone or do I need a tablet?
Does Ascora use a lot of mobile data?
Does Ascora work on Android and/or iOS (iPhone / iPad)?
Does the app work on a phone or tablet?
If I deleted and reinstalled the app, could I still access history?
Infrastructure
Jobs
Log In
What servers do you use?
Where are the servers you use?
Can we rebook recurring jobs assigned to an ex-employee to a new employee?
How to go about a recurring job with two visits per year but need a monthly invoice?
Why is there a jump in job, invoice, or quote numbers?
How do I login to the app?
I’ve entered my password incorrectly too many times and now I can’t login. Can you unlock my account?
My Account
Pricing
Trial Account
How to access the Ideas Portal?
How to change email address to receive Ascora invoice?
How to Update Credit Card details?
How would I know about recent system or feature updates in Ascora?
Can I get a copy of my monthly invoice?
How does the Pricing work?
I am attempting to import in materials from an excel spreadsheet but it is not importing the entire list.
What is included in the Ultimate Account?
Are there any limitations to the free trial?
Can I book a demo or have my queries answered?
Do you have a free trial available?
Do you have a free trial available?
Payments & Charges
Others
How credit card surcharges work?
Can we send automated emails to the lead depending on the industry or type of job they have enquired for?
Overview
Content Tools
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