There are two mobile access levels to choose from which can be enabled in Administration → Users.
Mobile Access Levels
No Access
- Visible on the Scheduler and you can activate this access if you only want the user to become visible on the Scheduler but not the mobile app.
- Can be assigned to Jobs
- Can receive manual run sheets
- Cannot Login
Full Access
- Access to all features
Below image shows the 2 types of mobile access levels and their corresponding cost per month per user on top of your Ascora monthly subscription.
Granting App Permissions
1. To enable mobile access go to Administration → Users → click View beside the user name.
The following screen appears and click Change Mobile Access and select from the two options (No Access, Full Access) then, click Save.
2. Grant permissions in many areas like Customers, Quotes & Jobs, Scheduling, General, etc. by ticking the corresponding boxes or you can tick Grant All Permissions if applicable to that user. After making the changes, click Save.
3. Assign a role and create a PIN which will be used as pass code when accessing the mobile app.
4. Once permissions and PIN are set, click Save.
5. Provide the log in details to the user and let the user download the Mobile App from Play Store for Android devices or App Store for Apple devices.
We've now completed the steps in activating Mobile Access.
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