You can edit a Custom Form Question and configure it to provide a list of options to select from or configure it to allow manual entry of information when using the mobile app. There is also a list of Answer Types that you can select from such as Date, Number, Photo, Signature, etc.
In this user guide, we will discuss about changing the Answer Type from Multiple Choice to Text.
- Multiple Choice answer type - allows a mobile app user to select their name from a list of technicians and this is more applicable to a smaller team.
- Text as answer type - allows the a mobile app user to manually type their name when completing the custom form and this is more applicable to a bigger team where a job can be assigned to any technician so it's not efficient to have a long list of names to select from when completing the custom form.
Editing the Custom Form Question
1. Go to Advanced → Custom Forms.
2. Look for the Custom Form that you want to edit and click View.
In this example, we are accessing the form called Custom Form Test by Ascora.
3. Click the Form Question that you need to edit.
In this example, we are editing the Form Question called Technician Name by changing the Answer Type from Multiple Choice to Text.
Click Save to proceed.
After saving the changes, someone who will access the custom form from the mobile app will be able to enter his name manually instead of choosing from a list of names.
Editing The Custom Form Template
You need to edit the Template if you made changes to Field Codes but if you only made changes to the Answer Type, editing the template is not applicable.
Below image shows how the Form Question is set up on Word Template.
Note: Each Field Code must be unique so if you made changes on Field Code, make sure to change it on your template too.
Testing your Custom Form on your Android Mobile App
Once you've made the necessary changes in Ascora Form Question, and template if applicable, you can test it in the Mobile App by going to Custom Form tab → select the Form and test the question that you've updated.
Note: Make sure to synchronise your mobile app first before running the test.
1. Access your job from the mobile app.
2. Navigate to Custom Forms tab and tap the + button.
The form that appears should already be the updated version.
Note: Do not use a draft or previously saved custom form to do the testing. Always tap the + button to test a new one.
4. The following example shows the question called Technician which allows manual entry of information as we have changed the Answer Type to Text.
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