Problem
An upcoming Job created from a Job Template appears to be on the wrong date based on the Job Template.
Solution
This is commonly due to the Job Template changing over time - the Job may have been created with a different recurring frequency. For example the job may have been set to recur every X days rather than every 4th Friday.
You may see that the Next Job displayed on the template is different to the date associated with the Job that was created.
If the Job has not been modified, you can attempt to resolve this by deleting the Job and then re-running the Job Template. This will re-create the Job based upon the current Template settings.
To delete and re-create the template
- Open the related Job Template.
- Under the Jobs tab, select the future Job to be deleted and click Delete Jobs.
- To re-create the Job, click the Run Now button - this will run the Template again and Ascora will re-create the Job based on the current
- Click the refresh button on the Jobs grid to check the Jobs that have been created.
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