When you are using automatic supplier invoice import, there's an area where you can see the details or logs every time Ascora tries to read the emails.
1. Go to Administration → Received Email History and enter the date range.
There are three areas that display useful information about each email processed by the importer.
1 -displays the Date and Hour Received, Email Sender, Subject Line, and Processed By.
2- displays the Log Time and Log Message and this is where you can see an indication whether the import was processed successfully or not.
3 - displays the attachments and these should either PDF or CSV file supported formats.
The following image shows an example of a supplier invoice that failed to import due to mismatch of email address sender.
The following image shows an example of a supplier invoice that has been imported successfully as indicated by the Log Messages.
Note: You must set up the automatic email import settings first and make sure that attachments are using the supported formats.
If your supplier is not part of the list of supported formats, please contact Ascora support for assistance.