When you are using automatic supplier invoice import, there's an area where you can see the details or logs every time Ascora tries to import the emails. This is helpful to see whether imports were successful or not and you can also see logs indicating the outcome of the import or the error message why it failed.
1. Go to Administration → Received Email History and enter the date range.
There are three areas that display useful information about each email processed by the importer. Use the following numbers 1,2, and 3 and cross reference with the numbers in the image.
1 -displays the Date and Hour Received, Email Sender, Subject Line, and Processed By.
2- displays the Log Time and Log Message and this is where you can see an indication whether the import was processed successfully or not.
3 - displays the attachments and these should either PDF or CSV file supported formats.
The following image shows an example of a supplier invoice that failed to import due to mismatch of email address sender. This email address sender is set up in Inventory → Suppliers → Email Sender.
The following image shows an example of a supplier invoice that has been imported successfully as indicated by the Log Messages.
Tip: You must set up the automatic email import settings first and make sure that attachments are using the supported formats.
If your supplier is not part of the list of supported formats, you can purchase one by accessing the Ascora Shop.
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