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(info)  Important Tips:

  • Use the standard import template which you can download from Inventory → Supplies → Import/Export → Download Import Template.
  • Make sure there are no formulas in the price file and if there are formula based data, paste them again as values. For more information, see How to remove formulas or paste data as values Remove Formulas or Paste Data as Values in Excel? user guide.


1. Start by accessing Import tab.

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  1. Select Yes if your data has headers
  2. Select Supplier if you're importing for only one supplier
  3. Select from the 3 options namely, Update All, Update Only For Default Markup, and Do Not Update Sell Price.
    1. Update All - this is applicable when the costs are changing and we keep the mark up the same and adjust the sell price.
    2. Update Only For Default Markup - if you have certain items that are not changing but the rest of the items are set to a certain standard (eg. 20% mark up, 30% mark up.)
    3. Do Not Update Sell Price - will just maintain the cost price.
  4. Sort out mapping by dragging the items from the left panel to the corresponding field in the right panel. To learn more about how mapping works, please see How Mapping Works 2099167 section.
  5. Once done, click Import.

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Note: You have the option to save mapping by clicking Save New Mapping so you can select it the next time you do a similar import.


How Mapping Works

Providing Provided that you use the standard import template and there are no formulas in the import file,  the importer is able to read or identify the data and assign them to the corresponding fields.

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  • In this example, we need to manually map the data for Supplier. To do this, click the box on the left panel then drag to the right panel and drop in the box called Supplier. 


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After clicking Import, you should see the Import Results such as number of records imported.

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Identifying Error Messages

After clicking Import, it should give you a "Success" status otherwise, show you an indicator if successful with nil errors (just like the above example), otherwise, an error message will be shown and you can import again after making the necessary corrections.

Examples of Error Messages

Cost Has Not Been Modified


Supply Not Found


Note: You might encounter other error messages not mentioned in this user guide but simply do the necessary changes and you should be able to successfully import the file again.


(info)   We've now completed the process of importing price only changes.

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