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Alternatively, you can use a web button and simply copy the code which you will need to embed in your website. web button and simply copy the code which you will need to embed in your website.
3. Configure your Enquiry Page by personalising or customising the details such as heading, summary, as well as changing the heading colours and background colours.
The company logo would be your own logo uploaded in Administration → Company Details.
Make sure to click the Save button at the right side of the screen after making the changes.
4. Personalise your Enquiry Submitted Message and add images if necessary.
You can also add more contents which will be displayed on the right-hand column on your Enquiry screen.
Make sure to click the Save button at the right side of the screen after making the changes.
5. Personalise the email message that will be sent to your customers once they've submitted an Enquiry from your website.
Make sure to click the Save button at the right side of the screen after making the changes.
Testing your Enquiry Page
1. After completing the configurations, and after adding the booking link or web button to your website, you can test it to see from the customer's point of view and to determine if further changes are required.
The following image is what your customer sees after accessing the link. This should reflect your personalised details as well as your own company logo.
After clicking Submit button, your customer would see the personalised message we've set up earlier as well as a personalised email message. Enquiry details will flow through your Enquiries page in Ascora.
2. Go to Enquires and locate your customer enquiry and click View to access the details.
3. You have a few options to select or complete from the Enquiry Details page.
You can convert it to a customer and quote or convert to a customer and job.
Once converted to a Job or Quote, you can complete the rest of the steps such as adding supplies, adding booking, similar to a quote or job created within Ascora.
Tips: You can add custom fields to Enquiry so you can personalise it even more by adding the details unique to your business. Custom Fields can be added by going to Administration → Custom Fields → select Enquiry from the list. To learn more about adding Custom Fields, please access How to add Custom Field user guide. |