Job statuses are either automatically updated depending on which event or activity occurred or manually updated by selecting the corresponding status box from the Job Screen.
The following table shows a list of job statuses and their status colours as well as trigger events.
| Status | Meaning | Trigger Events | Default Ascora Colour Status - App | Default Ascora Colour Status - Web |
|---|---|---|---|---|
| Unscheduled | Unscheduled, Not Scheduled | Creating new jobs without any bookings |
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| Booked | Booked, Assigned, Accepted, Dispatched, Scheduled | Booking Created either in Web or App |
|
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| In Progress | In Progress, Started, Open | Check in is added in Mobile App Reopened a closed or completed job |
|
|
| Deferred | Deferred, Could Not Complete | Could Not Complete selected either in Web or App |
|
|
| Cancelled | Cancelled, Rejected | Cancelled in Web |
|
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| Ready To Invoice | Ready To Invoice | Mark as Ready to Invoice in Ascora web only | NA as marking jobs as "Ready to Invoice" is only a web function. |
|
| Completed | Completed, Finished | Mark as Complete in App Mark as Completed in Web |
|
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| Closed | Closed | Mark as Closed in Web |
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NOTE: There is a setting in Administration → Defaults → Set Schedule Colours Only By Status - if this is enabled, all your jobs and quotes will be colour coded according to default status colours which is standard across Ascora.
If you disable this setting, you can colour code your jobs and you can do it in Administration → Jobs → Edit → Choose Custom Colour.
The below image shows the default Ascora colours for quote and job statuses in the Scheduler area.
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