How to Ensure Mobile Devices Are Properly Connected and Updated

To ensure your Ascora mobile app is up-to-date, follow these steps:

Go to Administration Then Users

Adjust The Filter To Display Mobile Access 

View The Last App Sync 

View The App Version 

Note on the Numbering System

6.90 [iPad - iOS 17.5.1]

This is broken up into two parts:

• 6.90 = The Ascora App Version Number for iOS
• [iPad - iOS 17.5.1] = The Apple Device Version Number

4.80 [13]

This is broken up into two parts:

• 4.80 = The Ascora Android Version Number
• [13] = The Android Device Version Number

Current Versions as of 14/11/2024

Ascora App

• iOS: 6.90
• Android: 4.81

As of November 14, 2024, the latest iOS version is 18.1, compatible with the following iPhone models:

• iPhone XR
• iPhone XS
• iPhone XS Max
• iPhone 11
• iPhone 11 Pro
• iPhone 11 Pro Max
• iPhone SE (2nd generation)
• iPhone SE (3rd generation)
• iPhone 12 mini
• iPhone 12
• iPhone 12 Pro
• iPhone 12 Pro Max
• iPhone 13 mini
• iPhone 13
• iPhone 13 Pro
• iPhone 13 Pro Max
• iPhone 14
• iPhone 14 Plus
• iPhone 14 Pro
• iPhone 14 Pro Max
• iPhone 15
• iPhone 15 Plus
• iPhone 15 Pro
• iPhone 15 Pro Max
• iPhone 16
• iPhone 16 Plus
• iPhone 16 Pro
• iPhone 16 Pro Max

For detailed information on compatible devices, please refer to Apple's official support page.

iPad Models Compatible with iPadOS 18.1

Here is a list of iPad models that are compatible with iPadOS 18:

• iPad mini (6th generation)
• iPad mini (A17 Pro)
• iPad (10th generation)
• iPad Air (4th generation)
• iPad Air (5th generation)
• iPad Air 11-inch (M2)
• iPad mini (5th generation)
• iPad (7th generation)
• iPad (8th generation)
• iPad (9th generation)
• iPad Air (3rd generation)
• iPad Air 13-inch (M2)
• iPad Pro 11-inch (1st generation)
• iPad Pro 11-inch (2nd generation)
• iPad Pro 11-inch (3rd generation)
• iPad Pro 11-inch (4th generation)
• iPad Pro 11-inch (M4)
• iPad Pro 12.9-inch (3rd generation)
• iPad Pro 12.9-inch (4th generation)
• iPad Pro 12.9-inch (5th generation)
• iPad Pro 12.9-inch (6th generation)
• iPad Pro 13-inch (M4)

These models are fully compatible with the latest iPadOS 18, offering access to the latest features and improvements.

Android Devices Compatiable with Android 15 

Google Pixel Devices:

• Pixel 6, 6 Pro, 6a
• Pixel 7, 7 Pro, 7a
• Pixel 8, 8 Pro
• Pixel Fold
• Pixel Tablet

Samsung Devices: 

• Galaxy S Series (S21 and newer)
• Galaxy Z Series (Z Fold 3 and newer)
• Galaxy A Series (A33 and newer)
• Galaxy M Series (M33 and newer)
• Galaxy F Series (F15 and newer)
• Galaxy Tab Series (Tab S8 and newer)

OnePlus Devices: 

• OnePlus 10 Pro, 10T, 10R
• OnePlus 11, 11R
• OnePlus 12, 12R
• OnePlus Nord 3, Nord CE 3, Nord CE 3 Lite
• OnePlus Open

Xiaomi, Redmi, and POCO Devices: 

• Xiaomi 12, 12 Pro, 12T, 12T Pro
• Xiaomi 13, 13 Pro, 13 Ultra, 13 Lite
• Xiaomi 14, 14 Pro, 14 Ultra
• Redmi Note 12 Series
• Redmi Note 13 Series
• POCO F5, F5 Pro
• POCO X6, X6 Pro

Other Manufacturers:

• Motorola: Edge 40, Edge 40 Pro, Razr 40, Razr 40 Ultra
• Nokia: XR21, X30, G60, G42
• Nothing: Phone (1), Phone (2)
• Oppo: Find X6, Find X6 Pro, Reno 10 Series
• Realme: GT 2, GT 2 Pro, GT Neo 3, 11 Pro Series
• Sony: Xperia 1 V, Xperia 5 V, Xperia 10 V
• Vivo: X90, X90 Pro, X90 Pro+, V29 Series
• iQOO: 11, 11 Pro, Neo 7 Series

Android Devices Compatiable with Android 14

Google Pixel Devices:

• Pixel 4a 5G
• Pixel 5
• Pixel 5a
• Pixel 6, 6 Pro, 6a
• Pixel 7, 7 Pro, 7a
• Pixel Fold
• Pixel Tablet
• Pixel 8, 8 Pro (shipped with Android 14)

Samsung Devices: 

• Galaxy S Series: S21, S21+, S21 Ultra, S21 FE, S22, S22+, S22 Ultra, S23, S23+, S23 Ultra
• Galaxy Z Series: Z Fold 3, Z Fold 4, Z Fold 5, Z Flip 3, Z Flip 4, Z Flip 5
• Galaxy A Series: A33, A34, A53, A54, A73
• Galaxy M Series: M33, M53, M54
• Galaxy Tab Series: Tab S7 FE, Tab S8, Tab S8+, Tab S8 Ultra, Tab S9, Tab S9+, Tab S9 Ultra

OnePlus Devices: 

• OnePlus 8T
• OnePlus 9, 9 Pro, 9R, 9RT
• OnePlus 10 Pro, 10R, 10T
• OnePlus 11, 11R
• OnePlus Nord 2T, Nord CE 2 Lite
• OnePlus Open

Xiaomi and Redmi Devices: 

• Xiaomi 12, 12 Pro, 12T, 12T Pro, 12S, 12S Pro, 12S Ultra, 12 Lite
• Xiaomi 13, 13 Pro, 13 Ultra, 13 Lite
• Xiaomi Mix Fold 2
• Xiaomi Pad 6, 6 Pro
• Redmi Note 11R, 11T Pro, 11T Pro+
• Redmi Note 12, 12 Pro, 12 Pro+, 12 Pro Speed, 12S, 12 Turbo
• Redmi K50, K50 Pro, K50 Gaming, K50i, K50 Ultra
• Redmi K60, K60E, K60 Pro

Motorola Devices: 

• Motorola Razr 40, Razr 40 Ultra, Razr 2022
• Motorola Edge+ (2023), Edge (2023), Edge (2022)
• Motorola Edge 40 Pro, Edge 40 Neo, Edge 40
• Motorola Edge 30 Ultra, Edge 30 Pro, Edge 30 Neo, Edge 30 Fusion
• Moto G (2023), G Stylus 5G (2023), G Stylus (2023), G Power 5G
• Moto G84, G54, G73, G53, G23, G14

Other Manufacturers:

• Nothing: Phone 1, Phone 2
• Realme: GT 2, GT 2 Pro, GT Neo 3, GT Neo 3 150W, 11 Pro, 11 Pro+, Narzo 60, Narzo 60 Pro, GT Neo 3T, C55, 10, 10 Pro, 10 Pro+, Narzo N55, 11, 11X, 9, 9 5G, 9i, 9 Pro, 9 Pro+, GT, Narzo 60X, Narzo 50, Narzo 50 Pro, C53, C51, Narzo N53
• Sony: Xperia 1 V, Xperia 10 V, Xperia 5 V, Xperia 5 IV, Xperia 1 IV, Xperia 10 IV
• Asus: ROG Phone 7, 7 Ultimate, ROG Phone 6, 6 Pro, 6D, 6D Ultimate, Zenfone 9, Zenfone 10

How to Update IOS On Iphone 

Go to settings Then General 

Software Update