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Users cannot be deleted or removed completely so that associated data such as completed jobs won't be lost as it might be needed for future tracking or reporting purposes. What you can do is set a user to Inactive status to disable all permissions.


1. Go to Administration → Users.



2. Click View beside the user name that you need to set as Inactive.


3. Untick the box beside Allow Web Access and if user has mobile access, click Disable Mobile Access button and once done, click Save.


4. Filter the users and select Inactive and you can immediately see the user in the list with an indication of No Web Access and No Mobile Access.


(warning) Note: If you want to disable Web Access only or perhaps disable Mobile Access only, you can do it by unticking the corresponding button since a user can have Web Access but no Mobile Access or the other way around.

Enabling mobile access allows you to select a plan and to learn more about it, please see How to add Mobile User.


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  1. Anonymous

    How do you remove from the schdule?


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