Depending on your company structure and size, you may need to use Teams and this is applicable for the following scenarios:
- When you have different segments in the business or different kinds of work
- Staff or technicians are not jumping from one team to another. For example, you have a team that does installation and another team that does maintenance.
In scheduler, you can filter by teams which filters the users but it also filters the jobs belonging to that team.
In the following example, we filter the team to Maintenance which displays all jobs as well as users under the Maintenance team.
Default Team Settings
When you have a user without an assigned team, you can configure which team will be assigned as default.
Go to Administration → Defaults and on the right panel, look for Jobs settings area.
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