1. Go to the Reports → Invoice Report → enter the Date Range and click Generate Reconciliation Report and Fix Discrepancies.
Note: Very important – Please do not select date range for more than 1 week as it will slow down the system tremendously!
2. Wait for the Excel file to be generated and open it to access the report details.
This should automatically fix discrepancies so your payments will now appear in Ascora.
3. Click on the first tab called Ascora Invoice Report
5. Check if the there is any discrepancies. Amount in red are discrepancies
If after following the above steps, payments are still not pushed across, please contact Ascora support for assistance or send an email to support@ascora.com.au.