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You are able to configure your custom form to allow your technicians/staff to add their signatures when completing the form in relation to a job that is being completed. Follow the steps below to learn how to add signatures and also how to run some tests on your Android or iPad mobile app.


1. Go to Advanced → Custom Forms.

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Note: If you don't have an available image placeholder, you can download one from Google first. Just search for Photo Placeholder and download one.


6. After inserting the image, right click on it and select Format Picture.



Tip

If you can't see the Alt Text box when doing step 6, you might have a newer version of Microsoft word so please follow step 6.1 instead


6.1 If you have a newer version of Microsoft Word, right-click on the signature placeholder and select Edit Alt Text and you'll see the option to enter a field code.

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7. Select Alt Text and under Title, enter a name which basically becomes your a unique field code and click Close.

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7. A PDF file is generated which now contains the signature that we've just added.



Testing your Custom Form on your iPad App

Make sure to synchronise your mobile app  first before running the test.


1. Access your job from the mobile app by tapping Menu → Jobs.

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2. Tap one of the jobs to access more details and menus. Alternatively, you can use the search button to search for a specific job.

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3. Tap Forms button which is located at the left side of the screen.

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4. Tap Add button.

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5. Search for the Custom Form by typing its name.

In this example, we are testing the custom form called Custom Form Test by Ascora.

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6. Tap Sign Here to enter your signature.

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7. Enter or create your signature and once done, tap Accept.

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8. Your signature should appear in the preview and tap on GENERATE tab to create the PDF file.

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9. A PDF file is generated which now contains the signature that we've just added.

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(info) Note: This PDF form is accessible in Ascora web by going to the Job screen → Attachments tab.


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