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Table of Contents
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Best Practice

  • Sync The Ascora App 

Why: To ensure you have the most current data 

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  • Ensure Filters Are Set Correctly

Why: To ensure you are viewing the correct jobs

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  • Standard Filters 

This is the most common set of filter settings

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  • Check You Have Your App Setting Correct

Why: To ensure you are reciving receiving the most current data available based on the setting

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  • Check For Iphone iPhone Update 

Why: Ascora is optimised to work on the latest IOS software available it is important to update as soon as it becomes available. 

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General Workflow For Start And End My Day Setup

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You should always run a sync for the first log in for the day

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  • Click Check In

This step is the same for all jobs you have scheduled for the day

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  • Click Check Out 

This step is the same for all jobs you have scheduled for the day. 

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  • Last Job Of The Day - Checking Out 

When you check out of the last job of the day, a pop up will ask you "Are you finishing your day?" 
For the general workflow the answer will be Yes for this option. 

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This concludes the general workflow for the "Start and End My Day" process. Below are some alternate scenarios that are in addition to the above workflow.

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This will ensure the job is logged and tracked properly in the system.

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Note: If this is after your last job, you will need to select "No" when the pop-up appears. It will pop up again when completing this job, and at that point, select "Yes" to confirm.

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This will ensure your time is recorded accurately, even when you're not linked to a specific job.

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  • Ending at the Office/Yard or Completing Another Task Not Linked to a Job

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This will ensure your time is recorded accurately, even when you're not linked to a specific job.

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Not Commonly Required 

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This will present a few options for you to allocate your time to.
This allows you to track non-billable work as directed.

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Note: This is only to be done upon instruction from your supervisors. This is due to the setup of the system, and what you do here will impact how the payroll team sees your timesheets. You should always use the above methods for checking in and out of jobs, including the Start and End My Day process, as outlined in the guide.

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You can toggle the field that shows the check-in times for each job you attended throughout the day. However, adjusting these times will not affect the start and end of the day's work. It is not necessary to manually adjust these times, and it is advisable to contact your supervisors or admin team to make any adjustments on the web.

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In conclusion, while the system is set to track your workday from the start to the end of the jobs you attend, any adjustments to the individual check-in times for each job will not impact the overall start and end of your day as determined by payroll. It is important to follow the proper process for tracking time and reach out to your supervisors or admin team for any necessary adjustments. This ensures that your timesheets are accurate and aligned with payroll requirements. If you have any questions or need assistance, don't hesitate to contact your support team.

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