Customer Job History keep keeps building in the mobile app as jobs get completed but it's important to note that when you uninstall and reinstall the app, not all job history is retrieved after reinstalling the app.
...
| Warning |
|---|
There is just a certain amount of history that can be retrieved and if after using doing Retrieve Client History you are still unable to see certain completed jobs, please have your office admin access it customer job history in Ascora web instead. |
Follow the steps below to retrieve customer job history in Android App.
1. Log into your Ascora App and press on the Menu located on the upper left part of the screen.
...
5. Depending on the amount of data being retrieved, it could take a few seconds or a couple of minutes and once completed, you can navigate to Jobs tab to see the retrieved data.
Image on the left is Jobs tab showing only one job for customer ACME but and image on the right is Jobs tab showing more jobs displayed after retrieving Client History.
...