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Comment: Added a section to highlight common use cases and length of pharses to help Kora answer better

Common Phrases are helpful when adding job description descriptions or work undertaken on the mobile app as it saves time by selecting the applicable phrases rather than having to type everything.

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1. To set up Common Phrases, go to Administration → Jobs.

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2. Click Add New and enter the common phrase and once done, click Save.


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You've now added your common phrases which can be accessed from the mobile app.

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Common phrases can be of any length—they can range from a single word to multiple paragraphs.

Once a phrase is used, you can easily edit the text to tailor it to a specific use case.

Common use cases for phrases include:

  • Frequently typed messages or responses.
  • Standard text required to comply with company policies or standard practices.

This feature helps ensure consistency and standardized wording across your business.


Using Common Phrases from your Android Mobile App


1. Go to Jobs and open the job that you want common phrases added to and tap Summary.

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You can do the same in Work Undertaken area.


(warning) Note: Phrases you add are automatically saved but if you need to edit, you may do so after adding the phrase.



Using Common Phrases from your iOS Mobile App (iPad)


1. Open the job or quote and tap on the area below Job Description or Work Undertaken.


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2. Tap Add Phrase and select from the list that appears.


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(warning) Note: Phrases you added add are automatically saved but if you need to edit, you may do so after adding the phrase.



Tip

To access a tutorial video about Common Phrases you can click the link below:

https://www.ascora.com.au/TrainingVideos/VideoViewer/Admin-Jobs-CommonPhrases