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1. Go to the Customers menu and open the customer details and navigate to the Equipment tab then click Edit beside the equipment name.

    In this example, we're accessing gate automation E4 under site customer Site 4.

    Note: If you need to access equipment linked to a site customer, you need to access the site customer details screen. You can either search the parent company or billing customer then navigate to Sites tab or search the site customer name directly.

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