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Note: If the Screen recorder is not visible, you will need to add it to your Quick Settings.
| Tip |
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When it's your first time using screen recording you will be prompted to allow permissions. Just tap on Settings and allow permissions. |
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Note: If you want to record without sound, tap on "No sound".
3. Wait for the three-second countdown or tap on Skip countdown to record immediately.
4. Access your Ascora App and complete the steps that will show the issue that you are reporting such as accessing a job or a PO or trying to send an email.
Note: If you're reporting an issue such as App cashing or App not completing a sync, encountering an error message, or some features not working, please ensure to capture this in the recording.
5. To stop recording, tap on the square icon located on the upper right part of the screen. This will stop the recording and automatically save the file.
6. Go to the Photos app and access your screen recording.
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7. Select the file and tap on Share and send it to support@ascora.com.au including the details of your query.
References obtained from https://support.google.com/android/answer/9075928?hl=en
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