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| Error Message in Ascora Invoice Screen | Notes/Action Required | Screenshot for Steps Action Required in Xero AscoraSteps | Action Required in | AscoraXero | Screenshot |
| Failed to push invoice due to: it has a reconciled payment. | Invoices with reconciled payments in Xero won't let any updates from Ascora to send across to Xero. You can unreconcile the payment and manually send the invoice across to Xero | Go to Invoices → change filter to To Be Sent To Accounting Package → select the invoice → click Send to Accounting Package. | Open the invoice and click on payment amount and click Options to reconcile/unreconcile. |
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