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Configuration for the Job Email Importer can be found in Administration → System Settings.
Ascora must be provided with the configuration of a specified mailbox to check for received emails throughout the day.
Enter mailbox details as specified and the information is usually provided by your Mail Provider so please check with them if you are unsure of any information required.
Note: The Importer can be turned on or off at any time by checking or unchecking the Job Importing checkbox.
2. Creating a Job Email Format
To create a new format, simply click the Create button.
Refer to the image below to complete steps A, B, C, and D.The following window will be displayed where you can enter
A. Enter a name for the Formatformat, a default Customer to add as the Job Customer , and the an email address which will be sending the Jobs.
An B. Enable option is also available to quickly turn the functionality on and off for a certain format. Tick the box to enable and untick the box to disable.
When the format is not enabled, any emails received from this the email address will not not be processed or imported.
C. Import As - is used to specify what entity type is being imported to Ascora and there are three options, Job, Quote and Quote And Job
Job – the importing process ends on the creation of a Job
Quote- the importing process ends on the creation of a Quote
Quote And Job – depending on a ‘key word’ entered, the importer can either create a Quote or a Job.
D. Click Save to Continue.
| Tip |
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When you select Job And Quote in the field Import As, you will need to set up a few more settings so that the importer can identify which emails will be imported as quotes and which ones will be imported as jobs. |
A. If Ascora finds the text – is where you enter a key word or text which helps identify the information to be imported either as a job or a quote.
B. In the – is where you set up where to look up for the key word and the options are Subject Line and Document.
Subject Line – the email subject
Document – any part of the PDF or email body
C. Then Ascora Will Create a – you can select either Job or Quote depending on what you're trying to set up.
D. Click Save to continue.
In this example, we selected the option to import the email as Job And Quote and configured it to identify the key word "job" from the subject line and import as job. If the importer cannot find the key word "job" then the email will be imported as quote.
3. Creating fields for mapping
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Has Multiple Lines - use to specify that the field may be separated over multiple lines of the email.
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