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- When you have different segments in the business or different kinds of work
- Staff Your staff or technicians are not jumping from one team to another. For example, you have a team that does installation and another team that does maintenance.
- You can also use Teams as break up for different states such as WA team, QLD team, etc.
Note: Each user can only be assigned to one team and you can assign or change it in Administration → Users → click View beside the User Name → Team.
In scheduler, you can filter by teams which filters the users but it also filters the jobs belonging to that team.
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When you have a user without an assigned team, you can configure which team will be assigned as default to that user.
Go to Administration → Defaults and on the right panel, look for Jobs settings area and select your Team ID.
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